Privacy Policy

1. Introduction

1.1 Overview
Welcome to the privacy policy of BHM Agrimart Limited (“us”,”we”, or “our”). This policy aims to inform you about our practices concerning the collection, use, and protection of your personal information.

1.2 Scope of the Policy
This policy applies to all users of our services, including our website, mobile applications, and any other platforms where this policy is posted.

1.3 Acceptance of the Policy
By using our services, you acknowledge that you have read and understood this privacy policy.

2. Information We Collect

2.1 Personal Information
We collect various types of personal information, including but not limited to:

• Names
• Contact Information (email addresses, phone numbers, addresses)
• KYC – Aadhar Card, Pan Card, Driving Lisence
• Billing and Payment Information

2.2 Non-Personal Information

We automatically collect non-personal information, such as:

•  Log Data (IP addresses, browser types, pages visited)
• Cookies and Similar Technologies

3.1 Directly from You

We collect information directly from you when you use our services, create an account, make a purchase, or interact with our platform.

3.2 Cookies and Similar Technologies
We use cookies and similar technologies to enhance your user experience, track usage patterns, and improve our services.

3.3 Third-Party Sources
We may receive information from third-party sources, such as social media platforms, when you choose to connect your account.

4. Purpose of Data Processing

4.1 Providing Services
We process your information to provide and maintain our services, including facilitating transactions and managing user accounts.

4.2 Transaction Processing
We use your information to process transactions, manage billing, and send transaction-related communications.

4.3 Personalization and Improving Services
We use data analysis to personalize and enhance our services, including understanding user preferences and optimizing user experiences.

4.4 Marketing and Communications
With your consent, we may send you marketing communications, newsletters, and
promotional materials.

4.5 Legal Compliance
We process information to comply with legal obligations, respond to lawful requests, and protect our rights and the rights of others.

5. Information Sharing

5.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations.

5.2 Legal Compliance and Protection
We may disclose information when required by law or in response to valid legal requests. We also reserve the right to disclose your information to protect our rights, safety, and the safety of others.

5.3 Business Transfers
In connection with any merger, sale of company assets, or acquisition, your information may be transferred.

5.4 Consent
We may share your information with third parties if you provide explicit consent for such sharing.

6. Security Measures

6.1 Data Security
We implement and maintain reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6.2 Access Controls
Access to personal information is restricted to authorized personnel and is based on the principle of least privilege.

6.3 Data Breach Response
In the event of a data breach, we have established response procedures to promptly assess, contain, and mitigate the impact of the breach.

7. Your Rights and Choices

7.1 Access and Correction
You have the right to access, correct, update, or delete your personal information. You can exercise these rights through your account settings or by contacting us directly.

7.2 Opting Out
You have the option to opt-out of receiving marketing communications from us by following the instructions provided in each communication or by contacting us directly.

7.3 Data Portability
You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

7.4 Deletion of Information
You can request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.

8. Children’s Privacy

8.1 Age Restriction
Our services are not intended for individuals under the age of [age]. We do not knowingly collect personal information from children under this age.

8.2 Parental Controls
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Links to Third-Party Sites

9.1 External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

9.2 Social Media Features
Our platform may include social media features that may collect information about your IP address and which page you are visiting on our site. Your interactions with these features are governed by the privacy policy of the company providing them.

10. International Data Transfers

10.1 Cross-Border Transfers
By using our services, you understand and agree that your information may be transferred to and processed in countries other than your own, where data protection laws may be different.

10.2 Privacy Shield
If you are located in the European Economic Area (EEA) or Switzerland, and your
information is transferred to a country that does not provide an adequate level of data protection, we will ensure that such transfers are in compliance with applicable data protection laws, including through the use of standard contractual clauses.

11. Data Retention

11.1 Retention Period
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11.2 Data Deletion Requests
You can request the deletion of your personal information by contacting us through the channels provided in this policy or by writing us at support@bhmagrimart.com

12. Changes to the Privacy Policy

12.1 Notification of Changes
We reserve the right to update or change our Privacy Policy at any time. Changes will be effective immediately upon the posting of the revised Privacy Policy.

12.2 User Consent to Changes
By continuing to use our services after any changes to this Privacy Policy, you consent to the revised terms.

13. Contact Information

13.1 Data Protection Officer
For any privacy-related inquiries or to exercise your rights under this policy, please contact our Data Protection Officer:

[Data Protection Officer’s Name] [Contact Information]

13.2 Contact Channels
For general inquiries or concerns regarding this privacy policy, you can contact us through the following channels:
For any further clarification contact us at info@bhmagrimart.com